Faq

Farida Gupta (FG) is an ethnic wear brand based out of New Delhi, India. The brand’s prime focus is to promote hand-embroidered and block printed clothing merchandise in India and across the globe.
Presently, we do not have any retail stores. We only offer our product(s) for sale via our website i.e. www.faridagupta.com or through limited period exhibitions at various location within India.
No, we do not accept any requests for alterations/customizations of merchandise sold by us. We only have standard sizes, i.e. UK 8 to UK 22. You can choose and select your size as per the size chart available on every product page on the website (subject to availability).
We do not provide wholesale pricing.
The prices are the same for all sizes from UK 8 to UK 22. However, INR 100/USD 1.5 /CAD 2 is additionally charged for all UK 22 size products. The aforementioned additional charge is subject to changes on the basis of costs and exchanges rate variations.
You can simply sign up for our updates and newsletters https://www.faridagupta.com/newsletter-subscribe, and leave the rest to us!
At first you will have to make an account on the website so as to make any kind of purchase. Thereafter please, select products you are interested in by specifying the size & quantity, your delivery address, and contact number, etc. You can make payment by RazorPay.
We don't have a reverse pickup facility for international orders.
We try to ensure that all product(s) displayed on the website are in stock, however, there might be instances wherein demands for some products might exceed the supply. In such scenario, we request all our customers to add their contact details in our "Notify Me" section of the website. We’ll keep you updated on the availability of the product.
Currently, Farida Gupta is only shipping its products to Canada and United States of America.
There is no minimum order value. For all international deliveries, FG offers Free Shipping on all orders USD 100 and above. For orders less than USD 100 we charge a flat rate of USD 20.
Customers may be subjected to additional duties and/or taxes for international orders. These duty/tax(s), as imposed, may vary from country to country. Kindly note that FG does not take any duty/tax(s), if applicable, in advance from its customers. Further, if such duty/tax(s) are applicable to the customer’s order, the Logistics Partner(s) of FG will directly get in touch with the customer for carrying out the necessary payment(s) and the same shall be payable before the delivery of the Product(s).
We do not deliver to all locations. We have serviceability at select Zip Codes. The latest updated information in this regard is available on the website.
Delivery address of your order can only be changed prior to shipping and not after that. You can track orders from your account section on our website. If your order has not been shipped yet – you can simply raise a request by emailing us at care@faridagupta.com or by calling our customer service team on +91-8287-567-567 (Monday - Saturday, 9.30 AM-8 PM, IST). Any changes in address is subject to time required for processing such requests.
Yes, you can reschedule the order by calling the consumer experience team on +91-8287-567-567 (Monday - Saturday, 9.30 AM-8 PM, IST) or write to us at care@faridagupta.com.
Delivery of the order depends on inter alia the types of products being ordered and/or their availability, etc. Details regarding processing and shipping of an order are mentioned in the shipping email. However, there might be delays due to extraneous factors which are beyond our control.
We try our best to dispatch all products in one shipment for our customer’s convenience. Sometimes, we may dispatch single order in multiple shipments to ensure quick delivery of products and convenience.
No, we do not have urgent shipping on International Orders.
Each garment manufactured at Farida Gupta is delivered to the customer only after it has cleared a stringent quality check process comprising 7 layers of checking. The process is implemented at each stage of production, starting from the sourcing of the fabric, all the way down to the two final checks before it finally reaches our warehouse.
Almost all products manufactured are hand-blocked on cotton. The best way to make sure that they last you the longest is to-

  • ● Wash them in cold water
  • ● Do not soak
  • ● Dry them in shade/Avoid direct sunlight
  • ● Do not put them in Washing Machine/Hand Wash
  • ● Do not use harsh detergents
  • ● Do not rub/scrub while washing
  • ● Do not bleach
  • ● Do not iron directly on embellishment

  • We’re pretty sure you’re not going to face any problem if garments are treated this way. Note- Dark Colors like Indigos and Maroons tend to rub against the skin and other surfaces. However, this quality of the fabric dwindles away after 4 to 5 washes. Please be sure before buying such colours.

We accept payments via RazorPay.
A physical copy of your receipt will be handed over to you at the time of delivery of your order.
We do not have exchange/return option for the international orders.
You can get in touch with our customer support team through the “Contact Us” page on our website. Simply send an email to care@faridagupta.com or give us a call on +91-8287-567- 567 for any complaint. Our customer care team is always at your service. (Monday - Saturday, 9.30 AM-8 PM, IST).
FG sizes range from UK 8 to UK 22. A size chart is displayed on each product page. Following are the size charts for your reference:

1. Kurtas

ALL MEASUREMENTS MENTIONED ARE IN INCHES. ALL GARMENTS HAVE A 3/4TH INCH MARGIN ON EACH SIDE.

SIZEXSSMLXLXXL3XL
UK SIZE 8101214161820-22
BUST35-37 37.5-39 39.5-41 41.5-43 43.5-45 45.5-47 48-51
WAIST31-33 33.5-36 36.5-39 39.5-41 41.5-43 43.5-45 46-50
HIPS38-40 40.5-42 42.5-45 45.5-47 48-50 51-53 53.5-56
SHOULDER 14.5 1515.5 1616.617.25 18
3/4TH SLEEVE LENGTH 171717.5 17.5 18 1818
SLEEVE OPENING 1010.5 1111.5 12.25 1314
Cinque Terre

2. Farsi Pants

ALL MEASUREMENTS MENTIONED ARE IN INCHES.

SIZEXSSMLXLXXL3XL
UK SIZE8101214161820-22
WAIST29-32 32.5-34 34.5-36 36.5-38 38.5-41 41.5-45 45.5-50
HIPS36-38 38.5-40 40.5-42 42.5-45 45.5-48 48.5-51 51.5-54
LENGTH 38383838383838
Cinque Terre

3. Palazzos

ALL MEASUREMENTS MENTIONED ARE IN INCHES.

SIZEXSSMLXLXXL3XL
UK SIZE 8101214161820-22
WAIST 29-32 32.5-34 34.5-36 36.5-38 38.5-41 41.5-45 45.5-50
HIPS36-38 38.5-40 40.5-42 42.5-45 45.5-48 48.5-51 51.5-54
LENGTH36363636363636
Cinque Terre

4. Pants

ALL MEASUREMENTS MENTIONED ARE IN INCHES.

SIZEXSSMLXLXXL3XL
UK SIZE 8101214161820-22
WAIST 29-32 32.5-34 34.5-36 36.5-38 38.5-41 41.5-45 45.5-50
HIPS 36-38 38.5-40 40.5-42 42.5-45 45.5-48 48.5-51 51.5-54
LENGTH 40404040404040
Cinque Terre